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Dear Lingerisea
member,
Protection of your personal information and providing
security during your payments are extremely important for us. During membership
registration (either via facebook connect or directly entering your
information) we will collect information about our members and we will not
share or sell this information to third parties for any commercial purpose
outside of our field of operation.
Membership information can be shared for official purposes
upon written request.
Payment Security
Information required to process a payment (i.e. Credit Card
Number) is not stored by Lingerisea. This information is passed to the banks
which will process the payment and is done through SSL based 128-bit
encryption.
For any questions or comments, you can always reach us by
e-mail at info@lingeriesea.com or by whatsapp at +90 850 3044217
What does this policy
cover?
We, lingeriesea.com ('we', 'us' or 'our' being interpreted
accordingly) take your privacy seriously. Please read this privacy policy
('Privacy Policy') carefully as it contains important information on how and
why we collect, store, use and share personal information relating to you from
which you can be identified ('Personal Data').
This Privacy Policy also explains your rights in relation to
your Personal Data and how to contact us or supervisory authorities in the
event you have a complaint.
Our legal obligations
regarding your Personal Data
We will collect and process your Personal Data in accordance
with applicable laws that regulate data protection and privacy. This includes,
without limitation, the EU General Data Protection Regulation (2016/679) ('GDPR')
and the Turkish Personal Data Protection Law no. 6698 (''TPDPL') together with
other applicable Turkey and EU laws that regulate the collection, processing
and privacy of your Personal Data (together, 'Data Protection Law'). We are responsible as 'controller' of your
Personal Data for the purposes of Data Protection Law.
What Personal Data
will we collect?
We may collect and use the following Personal Data about
you:
·
your name-surname, contact details (including
your email address and telephone number)
·
details of your contact history with us
(including call and records of messages by text or messaging services)
·
testimonials or comments you have provided about
our services and other Personal Data that you may provide to us from time to
time, including during recorded calls.
Please note that we do not collect and process any data what
is known as 'sensitive' data about you, for example, information regarding your
health or ethnic origin.
If you choose not to provide the Personal Data we request,
it may delay or prevent us from responding to a request or query, or providing
our services to you.
How your Personal
Data is collected?
We collect most Personal Data directly from you during your
relationship and communications with us, via you uploading your data to the
www.lingeriesea.com website or through telephone (our calls may be recorded),
email, text, messaging service or in person. However, we may also collect
information directly from third parties e.g.Facebook, Google etc. depending on
your login permission preferences.
How and why we may
process your Personal Data?
We may use your Personal Data in the following wayswhere you
have given your consent, for us to create profile and details to the
Lingeriesea.com database (you will also be asked to consent to having your
information submitted to the system):
·
To provide our services to you, including
preparing and delivering your orders, maintaining any related task about your
purchases (shipping, billing, customer services etc.), and keeping you updated
on the progress of your processes
·
To enable to assess and improve our customer
service and to make our services more valuable to you (including tailoring our
website and our group companies' websites when you log on to make enrich your
personal online experience)
·
To answer your questions and enquiries
·
To use your information on an anonymised basis
to monitor compliance with our equal service policy
·
To conduct market researches, customer analysis,
purchase sensitivity analysis, churn analysis or to build our recommendation
systems etc.
·
To record the results of our research and our
relationship and communications with you
·
Where you have given your consent, for us to
publish testimonials and comments about our services
·
To provide you with direct marketing
communications about what we are doing as well as our services, reports, offers
and client events and general information about the fashion sector which we
think might be of interest to you by post or phone. If required under
applicable law, where we contact you by SMS, email, social media and/or any
other electronic communication channels for direct marketing purposes, this
will be subject to you providing your express consent. You can object or
withdraw your consent to receiving direct marketing from us at any time, by
contacting us using the email address: service@lingeriesea.com.
From time to time we may seek your consent to process, use
or disclose your information for another purpose not listed above.
The lawful grounds on
which we collect and process your Personal Data
We process your Personal Data for the above purposes relying
on one or more of the following lawful grounds:
·
for the performance of our contract with you or
to take steps at your request before entering into a contract;
·
for our legitimate interests or those of a third
party;
·
where you have given consent; or
·
to comply with our legal and regulatory
obligations.
·
A legitimate interest is when we have a business
or commercial reason to use your information, so long as this is not overridden
by your own rights and interests. Our legitimate interests include continuing
to operate our e-commerce business, the administration and maintenance of
records, management of client and customer relationships, improvement of our
services, and marketing our services.
Who we share your
Personal Data with
We may need to disclose your Personal Data where you have
given your consentto certain third party organisations who processing Personal
Data only in accordance with our instructions under contract (called 'data
processors') such as companies and/or organisations that act as our service
providers or marketing advisers, or otherwise assist us in delivering the
services that you have requested e.g. cloud storage providers, IT service
providers.
We only allow our data processors to handle your Personal
Data if we are satisfied they take appropriate measures to protect your
Personal Data. We also impose contractual obligations on data processors to
ensure they can only use your Personal Data to provide services to us and to
you.
We may also disclose your Personal Data to third parties who
make their own determination as to how they process your Personal Data and for
what purpose(s) (called 'data controllers') e.g. if we submit your e-mail
address or phone number to a client, they will become a data controller in
respect of this personal data.
We may disclose and exchange information with regulatory or
law enforcement agencies if we are required by law to disclose it in connection
with the detection of crime, the collection of taxes or duties, in order to
comply with any applicable law or order of a court of competent jurisdiction,
or in connection with legal proceedings.
We may also need to share some Personal Data with third
parties in the event of a sale, merger, liquidation, receivership or transfer
of all or substantially all of the assets of our company provided that the
third party agrees to adhere to the terms of this Privacy Policy. Usually,
information will be anonymised but this may not always be possible. The
recipient of the information will be bound by confidentiality obligations.
In all cases we always aim to ensure that your Personal Data
is only used by third parties for lawful purposes and in compliance applicable
Data Protection Law.
International
transfers
The Personal Data that we collect may be accessible by our
other group companies, clients, and the third parties located outside of the
European Economic Area (the 'EEA'). Accordingly, your Personal Data will be
sent to or be capable of being accessed from outside the EEA in a territory
whose laws are not considered to meet the standards for protection of Personal
Data as are set out in Data Protection Law.
When we transfer your Personal Data outside the EEA, we will
do so only under a contract or another appropriate mechanism which is
authorised under Data Protection Law. This is to make sure that your Personal
Data is safeguarded in accordance with the same legal standards that apply to
us in the EU.
How do you find out
what information we hold? Can you amend, modify or request this information be
deleted, and can you unsubscribe from our services?
In accordance with your legal rights under Data Protection
Law, you have a 'subject access request' right under which can request
information about the Personal Data that we hold about you, what we use that
Personal Data for and who it may be disclosed to as well as certain other
information. Usually we will have a month to respond to such a subject access
request, but we may, in case of complex requests, require a further two months
to respond.
We reserve the right to verify your identity if you make a
subject access request. We may also require further information to locate the
specific information you seek before we can respond in full and apply certain
legal exemptions when responding to your request. We may charge for
administrative time in dealing with any manifestly unreasonable or excessive
requests for access.
Under Data Protection
Law you also have the following rights, which are exercisable by making a
request to us in writing:
·
to be provided with a copy of your Personal
Data;
·
to require us to correct Personal Data that we
hold about you which is inaccurate or incomplete;
·
to require us to erase your Personal Data
without undue delay if we no longer need to hold or process it;
·
to object to our use of your Personal Data for
direct marketing (you may request to unsubscribe from job alerts and marketing
material at any time. If you wish to contact us with respect to the above
matters please email us as : service@lingeriesea.com);
·
to object and/or to restrict the use of your
Personal Data for purpose other than those set out above unless we have an overriding
legitimate reason for continuing to use it; or
·
to object to any automated processing (if
applicable) that we carry out in relation to your Personal Data;
·
in certain circumstances, to require us to
transfer Personal Data to another party where the Personal Data is being
processed by automated means.
All of these requests may be forwarded on to a third party
provider who is involved in the processing of your Personal Data on our behalf.
If you would like to exercise any of the rights set out
above, please contact us at : service@lingeriesea.com.
If you make a request and are not satisfied with our
response, or believe that we are illegally processing your Personal Data, you
have the right to complain to the personal data protection authority and
organisation in Turkey.
How long will we hold
your information for?
We will only retain your Personal Data for as long as
necessary to fulfil the purposes we collected it for, including for the
purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for Personal
Data, we consider the amount, nature, and sensitivity of the Personal Data, the
potential risk of harm from unauthorised use or disclosure of your Personal
Data, the purposes for which we process your Personal Data and whether we can
achieve those purposes through other means, and the applicable legal
requirements.
Please inform us of any changes to your Personal Data to
ensure that it is up to date and we will update or erase the details we hold
accordingly.
Sending us
information over the internet
We employ appropriate technical and organisational security
measures to protect your Personal Data from being accessed by unauthorised
persons and against unlawful processing, accidental loss, destruction and damage.
However, the nature of the internet is such that we cannot guarantee or warrant
the security of any information you transmit to us via the internet.
How we collect and
aggregate information about visitors to our websites
We also collect information about visitors use our website
in order to improve our services. We do not use information gained in this way
in a way that any individual can be identified, and only use it to understand
our users better, and to determine aggregate trends, most popular pages, etc,
for all the website’s users. We may share this kind of aggregate data with
selected third parties to assist with these purposes. We may also undertake
marketing profiling to help us identify services or jobs which may be of
interest to you.
Cookies
If You decide at any time that you no longer wish to accept
Cookies from Our Site or Service for any of the purposes described above, then
you can instruct your browser, by changing its settings, to stop accepting
Cookies or to prompt you before accepting a Cookie from the websites you visit.
Consult your browser’s technical information. If you do not accept Cookies,
however, you may not be able to use all portions of the site or all
functionality of the service. If you have any questions about how to disable or
modify Cookies, please let us know at the contact information provided below.To
find out more about the cookies stored on your device, and to manage or delete
them, please visit www.aboutcookies.org
or www.allaboutcookies.org
Change to our Privacy
Policy
Any changes to this Privacy Policy will be posted on this
website so you are always aware of what information we collect, how we use it,
and under what circumstances, if any, we disclose it. If at any time we decide
to use Personal Data in a manner significantly different from that stated in
this Privacy Policy, or otherwise disclosed to you at the time it was
collected, we will notify you by email.
Children's Policy
We do not intend to
collect any personally identifiable information from children through our
websites. Please do not allow children under the age of 13 to provide any
personally identifiable information or participate in the bulletin board
sections of Lingeriesea.com websites.
Contact
If you have any queries regarding this Privacy Policy or
wish to make a further request relating to how we use your Personal Data as
described above, please contact: service@lingeriesea.com. Please do not use
this email for any other purpose. You can use info@lingeriesea.com for your
requests related to your order.